Shipping policy

At The Original Man Store, we are committed to delivering high-quality outdoor camping gear and equipment to customers across the United States with speed, care, and transparency. This policy outlines our domestic shipping procedures, rates, timelines, and responsibilities.

1. Shipping Coverage

We ship to all 50 U.S. states, including:

• The contiguous United States

• Alaska and Hawaii

• P.O. Boxes via USPS

• APO/FPO military addresses

2. Order Processing Times

• In-stock items: 1 to 2 business days

• Pre-orders or backorders: 5 to 10 business days

• Custom or oversized items: 3 to 5 business days

Orders placed on weekends or U.S. federal holidays will begin processing the next business day.

3. Shipping Methods and Delivery Estimates

Delivery estimates begin after the order has been processed and shipped.

4. Shipping Rates (USD)

Rates are based on package weight, destination, and selected shipping speed. All costs will be calculated and displayed at checkout.

5. Order Tracking

Once your order has been shipped, a tracking number will be sent to your email or phone. You can track your package through our website or the carrier’s tracking portal.

6. Delivery Delays and Exceptions

While we strive for timely delivery, shipping may be delayed due to:

• Weather disruptions

• High volume periods (e.g., holidays)

• Remote or hard-to-reach areas

• Incorrect or incomplete shipping information

We are not responsible for delays once the package is in the possession of the shipping carrier.

7. Lost, Missing, or Damaged Shipments

If your package is:

• Marked delivered but not received, please check your surroundings and confirm with neighbors or local delivery services.

• Damaged in transit, notify us within 48 hours with clear photos of the packaging and item.

• Lost in transit, contact us for an investigation and resolution. Replacements or refunds will be issued where appropriate.

8. Returned or Undeliverable Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal by the recipient, the customer may be responsible for reshipping fees. We encourage all customers to review their shipping details carefully at checkout.

9. Sales Tax

Sales tax is charged where applicable based on the delivery address and local state laws. It will be calculated and displayed at checkout.

10. Customer Support

For questions or concerns about shipping:

Email: shipping@originalmanstore.com

Hours: Monday to Friday, 9:00 AM to 5:00 PM EST

Thank you for choosing The Original Man Store.
We are committed to providing a smooth and reliable shipping experience for all our customers in the United States.